The Capital Hill Group (“CHG”/”we”/”us”) through the GovStart Canada Platform, collects information in a number of ways when you visit the www.govstartcanada.com (the “Website”) and/or use the Services (as defined in the CHG Terms of Service). CHG collects “Personal Information” from users (“Users” or “you”) who register for the Service or request information about the Services such as name, address, phone number, and email address. For example, you provide us with Personal Information when you register for an account or contact us by email. We also automatically receive and record information from your browser, including your IP address and cookies. The Personal Information collected is used for billing, identification, authentication, service improvement, research, and contact. However, we reserve the right to capture usage data for diagnostic purposes, including, but not limited to, IP addresses and geolocation data.
Please be assured that we will not use your information for any purposes if you have indicated that you do not wish us to use your information in this way when submitting the information.
Collection of non-personal information
We may automatically collect non-personal information about you such as the type of interest browsers you use or the website from which you linked to our website. We may also aggregate details which you have submitted to the site. You cannot be identified from this information and it is only used to assist us in providing an effective service on this website. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this website.
Except for displaying your information on the Website to other Users, we do not sell, rent or share Personal Information or provide our database of User’s profiles to third parties without your prior consent. However, where an additional representative of a User (the “Additional Representative”) requests permission to administer that User’s profile, the email address of such additional representative shall be shared with the current verified representatives of that User in order to verify the authenticity of the Additional Representative. If a verified representative of the User requests that we take down their profile, we will do so within a reasonable period of time.
Third Party Sites & Links
CHG uses a third-party service provider to manage all payments, including credit card processing. This service provider is not permitted to store, retain, or use Personal Information except for the sole purpose of credit card processing on our behalf. CHG does not have access to any of the credit card information provided by Users to such third-party service provides.
We have implemented technology and policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as new technology becomes available, as appropriate.
We restrict access to Personal Information to CHG employees, contractors and agents who need to know that information in order to operate, develop or improve our Services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
The security of your Personal Information is important to us. We use commercially reasonable efforts to ensure that Personal Information is stored and maintained in a secure environment. All Personal Information is encrypted during transmission across our platform. However, we are not in control of or responsible for any errors, omissions or losses in data transmitted through the Website and/or the Service.
Access and Accuracy
You have the right to access the Personal Information we hold about you in order to verify the accuracy of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information and will endeavor to deal with all such requests for access in a timely manner. If you, or a duly authorized verified representative, request that Personal Information or a profile be removed from the Website, we will comply within fifteen days of receiving such request.
We will keep your Personal Information for as long as it remains necessary for the operation of the Services or as required by law, which may extend beyond the termination of our relationship with you. In general, once you inform us that you no longer wish to use the Services, we will delete your records from our systems as soon as practicable.
Privacy Questions / Feedback